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Frequently asked questions
Orders ship to all 50 U.S. states via FedEx and USPS. All shipments are sent from our Los Angeles warehouse. International shipping is not available at this time, but we’re working on expanding beyond the U.S. Orders are fulfilled and shipped within 3–5 business days, excluding weekends. During peak periods, including holidays and drop weeks, fulfillment times may be extended and can take up to two weeks.
Once an order has been confirmed, it can't be modified or adjusted.
Please contact us immediately to resolve this issue. Address updates can be requested, but are not guaranteed.
You will receive a shipping confirmation email with your tracking information. Please allow 48 to 72 business hours for your tracking information to update with an estimated delivery date.
Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.
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